How Our Pricing Works
ShavalTech operates on a transparent modular model. We have broken down our costs into four core components to ensure you only pay for what your business requires to thrive.
Platform Fee
A foundational monthly subscription that covers secure AWS hosting, system maintenance, and 24/7 platform availability.
Setup Fee
A once-off initiation cost for workspace configuration, API connections, and white-glove onboarding for your team.
Agent Licences
Flexible per-seat licensing that allows your support and sales representatives to access the central omni-channel dashboard.
Conversation Usage
Usage-based billing designed to scale with your message volume. Pay only for the active conversations your business generates.
WhatsApp Message Types
Utility
Deliver essential information like order updates, appointment reminders, and account notifications. These messages focus on facilitating a specific request or transaction.
Authentication
Secure your users with one-time passwords (OTPs) and verification codes during login or registration. These templates use high-security delivery to ensure reliable user authentication.
Marketing
Drive engagement and sales with promotional offers, product announcements, and personalized recommendations. Ideal for building relationships and increasing conversion rates.
Enterprise-Ready Platform
The ShavalTech enterprise-tier platform is specifically engineered for high-volume, secure, and complex communication workflows. We provide the dedicated infrastructure, bank-grade security certifications, and global redundancy required by leading organisations.
Managed Service (Optional)
Let us handle it for you
For businesses that prefer a hands-off approach, ShavalTech offers a fully managed service where our team takes care of setup, optimisation, and ongoing management of your communication platform. This allows your team to focus on running the business while we ensure everything is working efficiently in the background.
What’s included
- AI chatbot setup and optimisation
- Workflow design and continuous improvement
- Campaign setup and execution
- System monitoring and performance optimisation
- Ongoing support and guidance
Benefits
- Faster implementation
- Reduced internal workload
- Expert optimisation from day one
- Improved performance and results
- No need for in-house technical management
Simple, Scalable Pricing That Grows With Your Business
Only pay for what you need. ShavalTech pricing is built around your usage, your team, and your business requirements.
FAQs
Frequently asked questions about ShavalTech modular pricing, enterprise scaling, and our seamless onboarding process.
Do you offer a free trial?
Yes, we offer a 14-day free trial. This allows you to explore all our omni-channel features and AI automation capabilities before making a commitment.
Can I switch plans at any time?
Absolutely. You can upgrade or downgrade your plan directly through your ShavalTech billing dashboard. Changes are applied immediately, and your billing will be prorated.
How does WhatsApp Business API pricing work?
WhatsApp pricing is based on conversations within a 24-hour window. This consists of our subscription fee plus Meta's official conversation charges, which vary by category and country.
Is technical support included?
Yes, all plans include email and chat support. Priority support and dedicated account management for custom workflow builds.
Can I use custom AI models?
On our Enterprise plan, we can integrate with your proprietary data and custom LLM configurations to build highly specific chatbots tailored to your unique business logic.